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Talent Spotlight Series: HR Manager

Updated: Aug 30, 2022

The Talent Spotlight Series is designed to put YOU or someone you know in the spotlight to help increase awareness about the various career opportunities available. If you are interested in being featured in the Talent Spotlight Series, please fill out this form.

Today we are talking with Danielle Ames about her career as a Retail HR Manager.

I have been lucky enough to not only work alongside Danielle during my time at adidas, but to also have her as a close friend. Let me tell you something about Danielle...she is the BEST person at building you up, challenging you when you need it, and cheering you on in all of your endeavors. I have been so lucky to have her in my corner as I have embarked on this small business journey.

On a professional level I also have to brag about Danielle. She is an amazing public speaker and advocate for change. I have had the pleasure of watching Danielle lead multiple public speaking events and seeing her in action is nothing short of phenomenal. Danielle has a way of inspiring those around her while also motivating them to accept nothing short of the very best in themselves. I know she is an asset to her HR team and I am so thankful I get to share her career journey with all of you today.

Now let's learn more about Danielle...

Name: Danielle Ames

Current Position:

HR Manager, Retail

Time in Current Position: 8 months

Where Can You Connect with Danielle?

Connect on LinkedIn!

What does a day in the life of a Retail HR Manager look like?

A day in my role can vary a bit each day. My role as an HR manager requires me to support both retail and corporate employees.

As an HR manager, I support leaders from Director level and above. I help their employees with development and training options, diversity and inclusion resources, new leader development, performance management and investigations when needed.

As a retail HR manager, I support the retail HR team (those who support brick and mortar stores) with monthly data points regarding headcount in stores, hours worked, and project support. Any new initiatives that may launch and support our retail stores is something I would jump in to support.

My day to day can look like, running multiple reports in excel, partnering with our HR services team to access new data points, or meeting with various partners to consult on employee needs. I must say that the consulting space is my favorite!

What roles did you have prior to your current role?

I have had a variety of roles prior to landing this one. I got my first job at age 16 where I worked in customer service at a grocery store. During my junior year in college, I started working full time as a bank teller, while also finishing school full time. Whew, I do not miss that hustle! While in college I worked for 3 different banks and eventually worked my way up to a licensed mortgage officer.

After graduation, I had this strong desire to work in HR. My degree is in organizational leadership and business, but I had the gut feeling I would enjoy HR consulting. I took my first job in HR at Eaton as an analyst. I got to work for a fast-paced global company and partner with recruiters and HR Business Partners (HRBPs) to create offer letters and packages for employees in their warehouse locations. It was a fast-paced role, but allowed me to learn so much.

After Eaton, I went on to work for Children and Family Services as a continuous quality improvement officer. In this role, I did auditing of the caseloads from social workers to ensure that state mandates were being met when families were supported by the agency. This was an emotionally demanding role, but very rewarding as I enjoyed writing both qualitative and quantitative reports. After about two years I was ready to go back into HR and was looking to move from Ohio. I left Ohio to move to Portland, Oregon and took an HR Information Systems (HRIS) role supporting Midwest retail store fronts with hiring and staffing needs.